Frequently Asked Questions

Here are some answers for the most frequently asked questions. If you have a question beyond what you see here, please feel free to call Linda Schimmel at 818-515-7515 or email linda@lspromos.com. You can also use our contact page in the menu above!

How do I get started?

In order to provide customers with the very best promotional solutions, the first thing we ask you is to focus on your specific needs:

  • What is your objective?
  • Who is the end user?
  • Do you have a specific theme or event?
  • What is your budget?
  • What is your quantity?
  • What message are you conveying and what is your imprint method?
How should I send you my logo?

Please send vector artwork in .AI or .EPS format, with fonts outlined and any applicable PMS colors designated. Vector art is camera ready art that has high resolution of 300 dpi. They are working files that can allow for alterations such as sizing, colors, etc. It is wise to also send a pdf file of your artwork along with the working files. This serves as a guide to help the suppliers recognize your image.

What is PMS?

This stands for Pantone Matching System, which is the standard color chart used by the industry.

What is a 'setup fee'?

Setup fees are charges for imprinting screens, embossing dies, or creating molds that are needed to imprint your logo. These costs are usually per color, per location. Sometimes there is a PMS match charge if you need the exact color rather than a close match.

What are the different imprinting methods?
  • Screen Print: This method reproduces a design onto surfaces by transferring liquid pigment using a design stencil. Screen printing, called silkscreening, is used for flat surfaces such as clothing and flat objects.
  • Pad Printing: Same method as Screen Printing but used on three-dimensional objects such as balls and rounded objects.
  • Laser Engraving: These are used on items such as stone, metal, glass and plastics. It often takes on a silver hue; sometimes it can be color filled.
  • Embossing/Debossing: This method presses an image into material, using heat. In embossing, the image rises from the surface. Debossing presses an image so that it is lower than the highest surface. Both can have added color, be without color (blind) or be stamped in foil. These methods are used predominately on leather, vinyl and paper surfaces.
  • Embroidery: this method utilizes stitches of thread or yarn to illustrate a design on fabric
  • Hot Stamp: This dry method uses a die, heat, pressure and foil instead of liquids to print. It is often used on paper, leather and vinyl. Since no inks or solvent are used, it can be viewed as more environmentally friendly.